Terms and Policies

Get to know our terms and policies.

TERMS OF SERVICE AND PRIVACY POLICY


1. Terms of Service


1.1. Introduction

Welcome to Ocean Cleaning’s website! By accessing and using our services, you agree to the terms described below. If you do not agree, we recommend that you do not use our services.


1.2. Scope of Services

Ocean Cleaning provides residential and commercial cleaning services in various regions, as described on our website.


1.3. Scheduling and Payments

  • Service scheduling can be done through our website, SMS, or phone.
  • Payments must be made as agreed before the service is performed.
  • In case of cancellation, we request at least 24 hours advance notice.


1.4. Responsibilities

  • Ocean Cleaning is committed to providing quality and safe services.
  • The client must provide accurate information about the environment to be cleaned.
  • We are not responsible for damages caused to improperly fixed or fragile objects.


1.5. Modifications to the Terms

We may update these terms periodically. Notifications will be sent to recurring clients in case of significant changes.

2. Privacy Policy


2.1. Information Collection

We collect personal data provided by the client for contact and service scheduling, including:

  • Name, phone number, and email;
  • Address for service provision;
  • Service preferences.


2.2. Use of Information

Your data is used exclusively for:

  • Scheduling and execution of services;
  • Communication about services and offers;
  • Improvements in customer experience.


2.3. Data Sharing

We do not share your information with third parties, except when required by law or necessary for service provision.


2.4. Data Security

We adopt security measures to protect your information from unauthorized access.


2.5. User Rights

You can request the deletion or update of your data at any time by emailing: calloceancleaning@gmail.com.


By using our services, you confirm that you have read and agreed to the Terms of Service and Privacy Policy.
For any questions, please contact us.


Ocean Cleaning

📞 (424) 385-2771

📧 calloceancleaning@gmail.com

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